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How do I review my reservation?
Click here to view, modify, or cancel a reservation from our website.
What are the check-in and check-out times?
Check-in is guaranteed by 3:00 p.m. at our Philadelphia hotel, while check-out time is 11:00 a.m.
Do you offer a loyalty program?
The Independent Hotel in Philadelphia is now a member of the Stash Rewards Program! Stash Rewards offers one of the fastest ways to earning points and redeem at 185 fabulous boutique hotels nationwide. Enrollment is free, easy and fast!
Is smoking allowed in the hotel?
The Independent Hotel in Philadelphia is a smoke-free facility.
Could we bring our pets?
Generally, we are unable to accommodate your four-legged friends, but please call the hotel directly for more information.
What is the cost of internet access?
Wi-Fi access is always complimentary at The Independent Hotel.
What are the hours of the fitness center?
Independent Hotel guests are invited to use the complimentary fitness facilities of 12th Street Gym. The gym is open:
- Monday – Thursday: 5:30 a.m. – 11:00 p.m.
- Friday: 5:30 a.m. – 10:00 p.m.
- Saturday: 8:00 a.m. – 8:00 p.m.
- Sunday: 8:00 a.m. – 7:00 p.m.
What are the parking options for the hotel?
Parking is available at EZ Park for a charge of $15 per 24-hour period with unlimited in and out privileges. LAZ Parking Garage also has parking available at $15 per 24-hour period with no in and out privileges. Both parking lots are situated diagonally across the street from The Independent on Locust Street, before 13th Street.
Who should I contact with any billing, payment questions?
We accept all major credit cards, with ID required at check-in. A credit card is required for incidentals at check-in, according to industry standards. Please feel free to contact the hotel at 215.772.1440 with any questions regarding billing and payment.
Who should I contact with questions regarding group rates?
Please contact our general manager at 215.772.1440 or email us with any questions.
How many people can your rooms accommodate?
Our rooms are furnished to easily accommodate up to 2 or 6 people per room, depending on room type. Please see the Rooms page for details.
Call Hotel: 215.772.1440
Email Hotel – info@theindependenthotel.com
**We welcome all inquires about reservations, sales and events!
Let us know your questions and thoughts!
We would love to hear from you and look forward to hosting you in Philadlephia. Don’t hesitate to fill out the form below, email us, or give us a ring.
See our Philadelphia Hotel Parking & Directions tab.